School of Pharmacy

I joined the School of Pharmacy in July 2009 as IT Enterprise Administrator, to provide administrative assistance for the IT Service Team and IT Production Team, to support the school’s enterprise and commercial activity and to support the various service level agreements the school has with internal and external companies.  Currently these include;

• Primary Care Trusts Service Level Agreement (PCTSLA)
• The Midland Therapeutic Review and Advisory Committee (MTRAC)
• Keele Benchmarking
• Prescribing Decision Support (PDS) – a spinner company set up within the school that specialises in computerised decision support tools and various other online tools
• The National Prescribing Centre (NPC) & National Institute for Clinical Excellence (NICE)
• KUiz – an online educational tool  to support student learning and revision
• Established Virtual Patient projects and those currently under development

I have a regular involvement with the Keele Active Virtual Environment (KAVE) supporting open day, visit day and interview day presentations and teaching sessions from the various schools in the University who use the facility.  I also facilitate the bookings and maintenance of the system.

Part of my role involves procuring IT equipment and I have become proficient in the use of the University’s e-Procurement system.

I am now also responsible for the administration of the school’s timetable system – CELCAT,  the purchasing, configuration and renewal of domain names, database, server and virtual server administration.

On a day to day basis I work on projects and I man the school’s help desk, providing support for our Undergraduate and Postgraduate students and our staff.

Professional Qualifications:

• CompTIA A+ Certified IT Technician
• CompTIA N+ Certified Network Technician
• MCTS – Microsoft Certified Technology Specialist
• Currently working towards an MCSA in Microsoft Windows Server 2008

Other skills and research interests:

• 8+ years of customer service experience
• HTML5, CSS, Javascript,  jQuery,  PHP, MySQL, Drupal
• Designing websites and applications for mobile devices
• Video streaming solutions & delivery of video to mobile devices
• Microsoft SQL Server Administration
• Website statistics & analytics
• Software version control (Git and GitHub)
• Cloud computing