New Students

IT Account

Username and Password
Your IT account information will be sent to the email address that you gave us during the application process. If you have not received your IT account information within 48 hours of receiving the e-mail instructing you to complete the pre-enrolment process, or you do not have an email address then please contact studentrecords@keele.ac.uk who will arrange for this information to be sent to you. Make a note of your Keele username and password and then go to: students.keele.ac.uk and log on.

Your Keele Email
Once you have received your username and password, you will be able to access your Keele email. To access your email log on at http://students.keele.ac.uk and click on ‘The Office’ then email, or go to mail.keele.ac.uk. Keele University use Google Mail, which also give you access to other Google products such as Drive, Calendar, Sites and Chat. For more information about Google Mail at Keele go to www.keele.ac.uk/it and click on the email link on the left.

Blackboard/Keele Learning Environment (KLE)
Once logged in, you are now in the the Keele Learning Environment (KLE), also known as Blackboard, where you can access all the services you will use as a student.  Have a look at the four tabs in the top area of the screen, Home, Learning, Co-Curriculum and The Office. More information on these tabs are provided in your welcome guide.

PebblePad
All Keele students have a PebblePad account. This is an online portfolio log of your experiences and achievements while at Keele, mapping your personal and professional development which you can share with others. For more information, go to- http://www.keele.ac.uk/pebblepad

Visit www.keele.ac.uk/it for more information about your IT account or go in and see them in person. They are located in the library building.

Pre-enrolment

This is the first thing to do as a new student. Pre-enrol before the 18^th of September by logging onto the University’s eVision system.  To do this, visit students.keele.ac.uk and log on with your Keele user name and password. Click on the green tab ‘The Office’, you’ll find this located at the top right of the screen and then click on the ‘E-vision’ tab located on the left side of the screen. From there all you have to do is follow the on-screen instructions which will guide you through the process.

The pre-enrolment process will allow you to:

• Upload a photograph of yourself so that we can produce your Keele Card ready for when you arrive at Keele
• Supply us with details of a person who we could get in touch with in case of an emergency 
• Check and confirm other information we hold about you, which will save you time when you arrive at Keele
• Choose any elective or optional modules if required. This will be after a successful pre-enrolment

Money Matters

Tuition

Undergraduate
Tuition fees for 2013/14 for full-time undergraduate students from the UK/EU are £9,000 and you can take out a tuition fee loan from your student finance authority to pay the tuition fee, if eligible. You will not start repaying the loan until after you have finished your course and are earning over £21,000 a year. After applying, you will get your Financial Notification Schedule which details tuition fee payment. Post a copy to the Income Office or scan a copy and email to support.money@keele.ac.uk.
Maintenance Loan/Living Cost Loan: If you have applied for a student loan, your first instalment will be paid into your bank account ONLY after you have formally enrolled at Keele (page 8 of welcome guide). You will need to inform your student finance authority of your bank details. It can take at least a week from enrolment for your loan to be paid to your bank account (by BACS transfer), so you should make sure you have money available to cover costs in the first week or so. If you are eligible to receive the maintenance grant too, the payment details are the same. Please send a copy of the Payment Schedule to the Student Financial Support Office

Postgraduate
Tuition fees for 2013/14 were stated in your offer letters, and will be invoiced to you. If you have a sponsor for all or part of your fees you must provide written confirmation from your sponsor with the details of the payments they will make. The sponsor will need to provide their full name and address for invoicing purposes. If you are on a modular mode of attendance then you will be invoiced as you enrol for each module.
If you are applying for a Professional and Career Development Loans (PCDL) to assist you with your tuition fees or living costs, you should take your "confirmation of enrolment" form to the Student Financial Support Office to be signed and stamped after you have enrolled fully on your course. Until this form is stamped by the university and returned by you to the bank, your loan will not be released.
If you are paying some or all of your tuition fees yourself (or your parent or guardian is paying), payments can be made in one or two instalments direct to the University. Complete and return the Direct Debit form for accommodation and tuition fees (if paying for fees directly). You can find out how to do this by going to http://www.keele.ac.uk/finance/income/paymentmethods and then complete it online through eVision by 14 September.

Accommodation Fees 
If you will be living in campus accommodation you will need to pay your accommodation fees in three instalments. You will also need to make an advance payment of £450 to secure your room before you arrive. This £450 payment is split between a £150 room deposit, which is refundable (less any damages or outstanding debts) when you vacate your room and £300 payable towards the first instalment of your accommodation fees.

If you would like to pay by Direct Debit you should complete the online form and return it to Keele before 21st September. You can also complete a mandate online through e-Vision and you must do this by Friday 20 September.
Details of the room that you have been allocated will be sent to you separately before you arrive. With your accommodation offer, we will also send you a copy of the terms and conditions and our Welcome to Keele accommodation guide.  We will also send an invoice to your Keele email address detailing the amount and due dates of each payment. If you have concerns about being able to meet the payment deadlines, contact the Income Office as soon as possible.

Making your advance payment
You can make this payment of £450:
• online with a debit or credit card using  your e-Vision login, and clicking on the “Finance Details” menu option.
• by cheque, please make your cheque payable to Keele University and return to the Income Office address below, quoting your student number on the reverse.
• by Bank Transfer – the University bank details are below. Please  remember to quote your student number as a reference.

University bank details
National Westminster Bank
75 High Street, Newcastle-under-Lyme
Staffordshire ST5 1PP
Account Name: Keele University
Sort Code: 54-10-27
Account No: 05600456

Income Office- for finance enquiries
Income Office
Finance & IT Directorate
Tawney Building, Keele University,
Staffordshire ST5 5BG
Telephone: 01782 733152, 734324,734323, 733052, 733469 (for internal calls please use the last 5 digits only)
Email: income@fin.keele.ac.uk

Bursaries and Scholarships
If you are a UK undergraduate student and have applied to us for a National Scholarship Programme Award, please ensure that you bring with you any outstanding documentation that you haven’t already sent to us in respect of your application. This may be your financial notification, or it might be a document from a  parent or guardian. A copy will be fine.
UK undergraduate students who are are eligible to receive a bursary or scholarship, provided that we have all of the information we need to make a decision, will receive a letter in October after enrolment. Please remember that in order for us to assess your eligibility for a bursary or scholarship you must have given your “consent to share” to your student finance authority by signing the relevant section of your grants and loans application form. Without that it is very unlikely that you will receive a bursary even if you are eligible. Bursaries are usually paid in January or February of each year. The Excellence Scholarships are going to be paid in two or three instalments. Payment dates will be published here: www.keele.ac.uk/studentfunding. If you have any queries about your eligibility for a bursary or scholarship, please contact the Student Financial Support Office at bursaries@keele. ac.uk or call 01782 734240/733996/734087.
Keele has a range of bursaries and scholarships. For information please go to www.keele.ac.uk/studentfunding

Accommodation

Moving away from home for the first time can be daunting.  We understand how you may be feeling.  Whether you are living on campus, in Liberty Court or in private, rented accommodation, the Student Accommodation team are here to help you. As a new student to Keele you will have been sent our Welcome to Keele accommodation guide.  It contains loads of information about living away from home and living on campus.  If you haven’t received your copy, you can download it from our Accommodation web pages or email accommodation@keele.ac.uk for a copy to be sent to you.

University Accommodation
University accommodation is only available for full-time students. If you are eligible, you will have been sent information about how to apply to live in our Halls of Residence. Information about who can apply for accommodation and the order in which we allocate accommodation can be found on our webpages in both the Undergraduate and Postgraduate sections.

Accommodation Online Induction
If you are living in Halls of Residence you must complete this before you arrive.  The online induction contains all sorts of useful information and if you are staying in Halls you will need to successfully complete this before you are issued with your room key.  At the end of the induction you will find your boarding pass – print this off and bring it with you so that you can collect your keys.

You should complete your online Induction by Friday 20 September

Undergraduate students
You should have received an email with a link to the online accommodation application form. If you wish to accept our accommodation offer, you will need to make your advance payment by the deadline which is in your accommodation offer letter. We will send you details of your room allocation and your contract before you arrive. Don’t forget to bring both copies of the contract with you when you arrive to collect your room key. You need to sign these before you arrive. We will then sign them both and return one copy to you. If you do not receive a notification please contact the Student Accommodation team.

Postgraduate students
You should have received an email with the application form attached. If you have applied for University accommodation you should receive a formal offer of accommodation separately from this pack. The terms and conditions under which accommodation is offered and accepted will be included with the offer. You must read these terms and conditions before accepting your offer of a place. If you wish to accept this offer, you will need to complete and return both copies of the contract, together with the required advanced payment to the Student Accommodation Office. Please sign the contracts before you arrive, we will then sign one copy and return one copy to you.

You also need to complete an online induction by Friday 20th of September. Details will be sent to you. This contains important health and safety information, as well as other useful tips on living away from home. For more information about accommodation, visit http://www.keele.ac.uk/studyatkeele/accommodation/. If you are going to arrive after the 28th  September, don’t worry - we will hold your campus bedroom until 7^th October.  If you haven’t arrived by then, we will cancel your contract and offer the room to another student.

If you have any queries about accommodation, contact the accommodation office:
By email – accommodation@keele.ac.uk
By phone – 01782 734152 (from outside the UK – 0044 782 734152)

By Post - Student Accommodation Office, Darwin Building, Keele University. Staffordshire. ST5 5BG

Electives

Undergraduate students studying in either the Faculty of Humanities and Social Sciences or the Faculty of Natural Sciences have the option to choose their electives.

You can use eVision to register for the optional core or elective modules you may need.  You have until Sunday 22nd September 2013 to do this. Use the electives website to find out if you need any option or elective modules www.keele.ac.uk/electives

If you have chosen a modern language elective, a ‘Language Level Confirmation’ form will be sent to your new Keele e-mail address.  Please complete and return by e-mail to ensure enrolment on the correct language level. It is important that you send this information back to us at the latest by 22nd September.