Administration and Technical

The Centre co-ordinates more than one hundred different courses and programmes annually as part of its support for the continuing professional development of colleagues. The following on-going support from the Centre is available for professional services staff, with administrative or technical/specialist roles:

  • A wide range of events and short courses that cover topics including University systems, key professional skills and a series of orientation events to key areas of the University’s function and service. Please see the online booking page for details of the current offer.
  • Support to achieve some specialist qualifications (for example, NVQs in information technology, business administration and customer care) and short courses in leadership and management accredited by the Institute of Leadership and Management.  Please contact Sue Street for more details or email lpdc@keele.ac.uk

Team Leaders and Heads of Function

Team Leaders and Heads of Function are welcome to contact us for more tailored support linked to their local strategic aims and operating plan or indeed for support with planning or delivering team building and development activities.  We may be able to offer the support you need directly, direct you to an external training provider that can meet your needs or connect you with a relevant professional organisation for support. Please contact lpdc@keele.ac.uk

  

HEaTED

HEaTED is the national training and career development framework which aims to deliver tools and opportunities for technicians and allied specialist staff working in Higher Education. Keele staff can register for membership which is free and offers a range of benefits to support the professional development, networking and mentoring of technical staff.

Please view the HEaTED website for future regional and national events.

AUA

The Association of University Administrators is the professional body for all professional services staff and administrators in Higher Education. It holds a national conference annually as well as offering a number of services including a postgraduate certificate qualification in professional practice (higher education administration and management).

Meeting the Need of Professional Services Staff

In 2011-12, the LPDC received support from the AUA to run a short project to review our central training provision for professional services staff and to introduce the Continuing Professional Development framework.  Thirty participants from across the Directorates, RES, the Library and the Schools and Faculties were involved directly as project participants. As part of the project, each consulted with their colleagues on campus so that the views of more than 120 people were collected to feed into our plans for 2012/13 and to determine areas for priority action. You can find out more about the project and the outcomes it generated in the summary AUA project report here. For further information please contact Jackie Potter by email or on x34476.