Keele Management School

I am Senior Teaching Fellow in Enterprise and Management at Keele Management School, Keele University.  I joined Keele in September 2013 having worked previously at University of Birmingham (2002-2013), Aston Business School (1999-2002) and an earlier period at Keele (1991-1999).  I have spent significant periods of time working as Director of MBA Programmes and in Executive/Post-experience education at all three institutions.

I have early career experience in Manufacturing Management and as a Contract Researcher in the carpet textiles, electronics assembly, automotive and ceramics industries and hold a BSc and PhD from Aston University.  My specialist fields include Operations Management, Industrial Work Organization and Project Management.

Though primarily engaged in Enterprise Engagement and Programme Development, I have an extensive research career and extensive publications list.  I am also an experienced PhD supervisor, having successfully supervised 13 doctoral students to completion.

My main field of interest is the design and organization of production and operations.  From early research in production systems design, quality, flexibility, just-in-time and agility, my work has evolved to encompass the management and organization of projects, process analysis and mapping, enterprise resources management and the management of international operations.

Books and Selected Chapters

Essential Guide to Operations Management: Concepts and Case Notes, John Wiley and Sons: Chichester, 2010, 216pp (with DR Bamford)

BPR and TQM: Divergence or Convergence? Chapter in D Knights and H Willmott The Reengineering Revolution, Sage: London, 2000 (with M L Kelemen and J S Hassard)

The Politics or Management in People’s China: From CMRS to Modern Enterprise. Chapter in M Warner China’s Managerial Revolution, 1999.

What do Chinese Manufacturing Managers Do?  Chapter in J Child and D Brown Management Issues in China, 1996. Routledge: London.

Market-Focused Production Systems: Design and Implementation, Prentice-Hall, Hemel Hempstead, 1993, 398pp (with D J Bennett)

Journal Articles

 "The development of a lean park homes production process using process flow and simulation methods", Journal of Manufacturing Technology Management (with J.A. Garza-Reyes. I. Oraifage, H. Soriano-Meier, and D. Harmanto).  Vol 23, No.2, 2012.

 "The role of the physical layout in the implementation of lean management initiatives", International Journal of Lean Six Sigma (with H. Soriano-Meier, S. Markose and J. A. Garza-Reyes). Vol.2, No.3, pp.254-269, 2011.

 “Analysing Approaches to Technology Transfer in the UK National Health Service”, OR Insight, (with D R Bamford and M Ismail), Vol.24, No.2, pp.90-109, 2011.

 “Why Information Technology (IT)–Led  Organizational Change does not work”, International Journal of Business, Management and Social Sciences (with M.P.J. Pollard, H. Soriano-Meier, J.A. Garza-Reyes and L. Rocha-Lona), Vol.1, No.1, pp.88-99, 2010.

 “Lean production, market share and value creation in the agricultural machinery sector in Brazil” Journal of Manufacturing Technology Management (with H Soriano-Meier et al), Volume 21, Number 7, 2010.

 “Application of QFD for e-Business Planning”, International Journal of Production Planning and Control, Volume 15, Number 8, p.802-818, 2004 (with B L Tan and N K H Tang).

 “An Application of the Delta Model and BPR in Transforming Electronic Business – The Case of a Food Ingredients Company in UK”, Information Systems Journal, Volume 14, Number 2, 2004, (with N K H Tang and P R Yasa).

 "Managing Planned and Emergent Change within an Operations Management Environment", International Journal of Operations and Production Management, Vol.23, No.5, pp.546-64, 2003 (with D R Bamford)

"A Model for Evaluating the Degree of Leanness of Manufacturing Firms", Integrated Manufacturing Systems, Vol.13, No.2, pp.104-109, 2002 (with H Soriano-Meier).

"Reforming Management Education: Learning from the Moldovan Experience", Economic and Business Review, Vol.2, No.4, pp.309-321, 2001 (with M Kelemen, G Pearson and J S Hassard).

 “Managing Factory Operations in China: Empirical Evidence on the Integration of Design and Production", International Journal of Manufacturing Technology and Management, Vol.1, Nos.4/5, 2001 (with J S Hassard).

"Supply Network Management in the UK Tableware Industry. “British Ceramics Transactions, Vol.100, No.2, pp.86-89, 2001 (with M Day and J Burnett).

"Technological Innovation Antecedents in the UK Ceramics Industry", International Journal of Production Economics, Vol.65, No.1, pp.85-98, 2000 (with M P Warren, J S Hassard and J W Cotton).

"Britain's last industrial district?  A case study of ceramics production", International Journal of Production Economics, Vol. 65, no.1, pp.5-15, 2000 (with M Day, J Burnett and J S Hassard).

Paying Teachers for Performance: A Comparison with Private Sector Experience, Management Research News, Vol.23, Nos.4/5, 2000 (with G Forrester and J S Hassard).

Agile Supply: Rethinking Systems Thinking, Systems Practice International Journal of Agile Manufacturing Systems, Vol.2, No.3, pp.178-186, 2000 (with C Rigby, M Day and J Burnett).

The Politics of Management in People's China: From CMRS to Modern Enterprise and Beyond, Asia Pacific Business Review, Vol.5, Nos.3/4, pp.47-72, 1999 (with R S Porter)

 “Flexibility and the Industrial Network of the Stoke-on-Trent Tableware Industry”,  Management Research News, Vol. 21: 2/3, 1998 (with M Day, J Burnett and J S Hassard).

 “Process Technology: New Wine in Old Bottles”, British Ceramic Transactions, Vol.97, No.2 pp.77-83, 1997.

“Deskilling and reskilling within the labour process: the case of computer integrated manufacturing”, International Journal of Production Economics, Vol. 52, No. 3, 1997, pp.317-325 (with A Agnew, JS Hassard and SJ Procter).

“Organizational Growth Demands Concurrent Engineering”, Integrated Manufacturing Systems, Vol. 8, No. 1, 1997, pp.29-35 (with NKH Tang and O Jones).

 “”Manufacturing Reform and the State: the Case of the Chinese Steel Industry”, Management Research News, Vol. 20, Nos 2/3, 1997, pp.48-49 (with J Sheehan, JS Hassard, J Morris, RS Porter, X Yuxin).

“Strategic and Organizational Adaptation in CIM Systems Development”, International Journal of Computer Integrated Manufacturing, Vol.3, No.2 , 1997, (with JS Hassard)

 “Manufacturing Reform and the State: The Case of the Chinese Steel Industry”, Management Research News, 1996, 20, 2/3 (with J Sheehan, J S Hassard, J Morris and Xiao Yuxin).

 "A Computer Integrated Manufacturing Programmed Learning Environment"  Integrated Manufacturing Systems, 1995, 6, 2 (with C Hawksley and N K H Tang).

 "Product Variety and Just-in-Time: Conflict and Challenge", International Journal of Logistics Management, 5, 1, 1994 (with D J Bennett).

 "Flexibility, Politics and Strategy: In Defence of the Model of the Flexible Firm", Work, Employment and Society, 1994, 8, 2, 221-42 (with L McArdle, S Procter, J S Hassard and M Rowlinson).

 "Performance Related Pay in Operation: A Case Study from the Electronics Industry", Human Resource Management Journal, 1993, 3, 4, 60-74 (with S J Procter, M Rowlinson, L McArdle and J S Hassard).

 "Integrating Product-Process Design Using Value Analysis", Integrated Manufacturing Systems, 1993, 3, 4 (with K S Pawar).

"Market-Driven Strategies and Flexible Production Systems Design: Evidence from the Electronics Industry", International Journal of Operations and Production Management, 1992, 12, 2, 25-37 (with D J Bennett and J S Hassard).

 "The CAPM/CAE Interface within CIM System Approaches in Medium Sized Companies", Computer-Controlled Engineering Journal, 1992, 3, 75-81 (with J S Hassard).

"Flexibility Revisited: A Temporal Analysis of the Introduction of Flexibility", Management Research News, 1992, 15, 5/6 (with S J Procter, L McArdle, M Rowlinson and J S Hassard).

 "The DRAMA Methodology for Analysing Strategy and its Links with Production Systems Design" (with D J Bennett), International Journal of Technology Management, 1991, 6, 3/4, 261-75.

"Who Wants Harmonisation?: Image and Reality in Single Status Working", Personnel Review, 1991, 20, 5, 27-33 (with M Rowlinson and J S Hassard).

"The Changing Face of Industrial Democracy: Evidence From the UK Electronics Industry", Management Research News, 1991, 14, 10 (with L McArdle, J S Hassard and S Procter).

 "An Application of Decision Process Modelling to Manufacturing Systems Design", OMEGA: The International Journal of Management Science, 1990, 18, 1, 23-33 (with D Bennett and J S Hassard).

 "Who Wants Harmonisation?" Management Research News, 1990, 13, 8 (with M Rowlinson and J S Hassard).

 

My current and recent teaching covers the fields of Operations and Process Management, Project Management, International Operations, Quality Management and Research Methods (for MBA and Executive Programmes).