IT Service Desk

Why not use our self service desk, you can track your fault/request 24/7, browse our knowledge base.........For instructions on  how to use the IT Self Service Desk . 

Alternatively, if you prefer to speak to an advisor or email your request our contact details are below.

 

Opening Hours

 SemesterVacation
Monday- Thursday 8.45 - 18.15* 8.45 - 17.00
Friday 8.45 - 17.00 8.45 - 16.30
Saturday/Sunday 13.00 - 16.30* CLOSED

*Extended hours during International Orientation and Welcome Week 

Extended Hours for Orientation and Welcome Week

  • Wednesday 25th - Thursday 26th September - 8.45 - 19.00
  • Saturday 28th - Sunday 29th September - 11.00 - 18.00
  • Monday 30th September - Thursday 3rd October - 8.45 - 19.00
Self Service Desk

Log on to report a fault/make an enquiry 

 Help and Advice

Best practice documents and guidance
IT Contact Details

In person: IT Suite, Library

Email: itservice@keele.ac.uk

Tel: 01782 733636/ 733838

 Policies & Procedures

IT Policies and Procedures governing use of IT systems at Keele