Keele UniversityCentral Services
IT Services
IT Facilities across campus
Information for Students and Staff
IT Services
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Using your telephone handset
Receiving Calls
You can receive incoming telephone calls. Your telephone number is
(01782) 73****, the actual number will be on a sticker on the wall this is the number that you need to give to friends and family off campus. For friends on campus your internal number starts with a 6**** and the last four digits of your external telephone number.
Voicemail
You also have voicemail which you can access by dialling 81 from your telephone, a message waiting light will illuminate if you have a message waiting.
Making Internal Calls
Just dial the 5 digit extenesion number from your telephone handset.
Making external calls
You can purchase Freewire Top-up Cards from the Student Union or alternatively you can make external calls by first registering with Freewire http://www.freewiretv.com/cheapcheep.html. You can find out how much your calls cost by checking out the tariff on http://www.freewiretv.com/callrates.html
To make a call dial 80,
then the telephone number that you wish to call. You will then be prompted for your Freewire ID or Top Up Card number and then your pin number.
Broken handsets
If you have a broken handset you can get it replaced at the Accommodation Office.
Line problems
Report any problems with your line to itservice@isc.keele.ac.uk, stating your telephone number, your room number and a brief description of the problem
