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student information course information Regulations Handbook frequently asked questions Useful Links our contact details
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on this page:
bullet Personal Details
bullet Status
bullet
Council Tax
bullet Certificates
bullet
Data Protection
bullet
Keele Cards
bullet HESA Data Collection

useful links:
bullet Electives website
bullet (PDF) Home Enrolment Handbook 2009
bullet (PDF) International Enrolment Handbook 2009
bullet Academic Transcripts
bullet Confirmation of Degree/Award letters
bullet Leave of Absence
bullet Withdrawing from the University
bullet
Student Finances

 

 

Changing Personal Details

Please keep us informed at all times of any changes to your personal details. 

You are required to provide evidence in order to make changes to personal details such as name (passport/marriage certificate/deed poll), marital status (marriage certificate) and gender (deed poll). 

You can now change your address details by logging onto eVision.  Please follow the instructions carefully to complete the form on-line.

All other changes to personal details can be updated by completing a change of personal details form which you can obtain by visiting the Student & Course Information Reception desk in the Tawney Building.

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Status

We can provide you with a letter confirming your student status at any time.  This service is provided free of charge.  To obtain a student status letter please visit the Tawney Building reception (You must provide your Keele Card when requesting this).   Any additional information that is required to be in the status letter may require a period of 3 working days for this to be produced.

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Council Tax Exemption

Full-time students living on campus will not have to pay Council Tax.  However, if you are living in accommodation off campus, your local council may have already asked you to provide proof that you are a full-time student, before confirming that you are exempt from paying Council Tax.

Please note that a list of names of all full-time and repeat full-time students, who have enrolled/re-registered at Keele University for the current academic year, will be sent to Newcastle Borough Council and Stoke-on-Trent City Council during the third week of October.  (You must have enrolled/re-registered with the University, or your name will NOT be included on the list.)  This will confirm to them that you are a full-time student at Keele University and both councils have confirmed to us that they will NOT require any further proof of your status as a full-time student and that they will wait for this list to be sent to them.

Therefore, if you live within either of these councils, you DO NOT need to provide any further proof of your student status to them and you DO NOT need to apply for a Council Tax Exemption Certificate from the Student and Course Information (SCI) Office as you may have done in previous years.

If you DO NOT live within either Newcastle Borough Council or Stoke-on-Trent City Council, you can obtain a Council Tax Exemption Certificate from the Student and Course Information Office in the Tawney Building.  You must produce your Keele Card when requesting this.

If you are not a full-time student, then the Independent Advice Unit (independent.advice.unit@kusu.keele.ac.uk) will give you further information about this.

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Undergraduate Certificates

Certificate requests need to be made in writing (with a signature) to 'Certificates, Student & Course Information, Academic Registry, Keele University, Staffordshire, ST5 5BG, stating where you would like the certificate posting and enclose evidence of your address (i.e. copies of either a Utility Bill or Driving Licence)

If you lose your certificate a duplicate certificate can be produced. The University will make a charge (currently 50 pounds sterling) and require a signed affidavit stating that the original certificate is no longer in your possession and that you are unable to recover it. All requests for duplicate certificates need to be made in writing (with a signature) and stating where you would like the certificate posting. ONLY ONE DUPLICATE CERTIFICATE WILL EVER BE ISSUED.

Please note that if you require a Postgraduate certificate please contact the Postgraduate Division direct.

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Data Protection

Any information/data that the University holds about each student is always used within the University's regulations under the Data Protection Act of 1998.

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Keele Card

If you lose your card or need a replacement for any reason, please visit the Reception Desk in the Chancellor's Building.  A charge will be made for this service.

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HESA Data Collection

Please see the link below for further information on the HESA Data Collection.

http://www.hesa.ac.uk/dataprot/collnotices_middle.htm#top

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Web author: Keeley Alcock
Last updated: 28 August 2009