Central Services
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Directorate of Marketing and Communications
The Marketing and Communications directorate (MAC) consists of four key areas, broken down into ten sub-teams.
View directorate breakdown here.
Four Key Areas:
Marketing, Media and Web
Marketing Team
- Central marketing campaigns
- Undergraduate and Postgraduate Prospectuses
- Project support to Faculties and Central Services
Key contact:
Sue Craig, Marketing Manager
Tel. 01782 733577 Email. s.m.craig@keele.ac.uk
If you require Marketing support please visit our request page here.
Media and Communications Team
- Media and PR
- Web development and CMS support
- Digital and Social Media
Key contacts:
Chris Stone, Media and Communications Officer
Tel. 01782 733375 Email: c.w.stone@keele.ac.uk
Chris Beard, Web Developer
Tel. 01782 734223 Email: c.d.beard@keele.ac.uk
External Relations
Arts, Graduation and Events Team
- Keele Arts programme
- Graduation and Corporate Events
- Faculty event support
Key contacts:
Kerry Jones, Arts Officer
Tel. 01782 734908 Email. k.m.jones@keele.ac.uk
Sally Bishop, Graduation and Events Officer
Tel. 01782 734127 Email. s.a.bishop@keele.ac.uk
External Relationships and Major Gift Development Team
- Stakeholder events
- Major gift projects
- Friends of Keele
Key contact:
Susie Garner, Head of External Relations
Tel. 01782 734169 Email. s.garner1@keele.ac.uk
Alumni and Development Team
- Alumni Relations, networking and reunions
- Key alumni projects and Telethon
- Forever Keele news and magazine
Key contact:
John Easom, Alumni and Development Manager
Tel. 01782 733370 Email. j.c.easom@keele.ac.uk
Recruitment, Outreach and Access
UK/EU Recruitment Team
- Open and Visit Days
- HE Fairs and Prospectus Distribution
- Schools and Colleges Liaison
Key contacts:
Mandy Firth, UK/EU Recruitment Manager
Tel. 01782 734081 Email. a.l.firth@keele.ac.uk
Liz Robinson, Schools and Colleges Liaison Officer
Tel. 01782 733166 Email. e.h.robinson@keele.ac.uk
Outreach and Access Team
- Widening Participation (WP) and Access Projects
- Pre-16 and Post-16 Outreach
- Student Ambassador Scheme
Key contacts:
Natalie Lane, Programme Manager (WP and Pre-16 Outreach)
Tel. 01782 734479 Email. n.f.lane@keele.ac.uk
Dee Sandom, Programme Manager (Student Ambassadors and Post-16 Outreach)
Tel. 01782 734571 Email. d.k.sandom@keele.ac.uk
International Recruitment and Development
International Operations Team
- Operations and compliance
- International Admissions
- Visas and CAS
Key contact: Mark Coates, International Operations Manager
Tel. 01782 734003 Email. m.h.coates@keele.ac.uk
International Recruitment and Partnerships Team
- International agents
- New markets
Key contact: Gill Coleman, International Recruitment Manager
Tel. 01782 734345 Email. g.coleman@keele.ac.uk
Study Abroad and Exchange Team
- Study Abroad placements
- Erasmus
- International Partnerships
Key contact: Lisa Stoker, Study Abroad Officer
Tel. 01782 733491 Email. l.j.stoker@keele.ac.uk
Keele Branding
The University brand guidelines are currently being updated and will be available in September. For further information in the interim, please contact Sue Craig, Marketing Manager.

